Terms of use and booking

• Apartmani Toni, Daniela Tafra
• Address: Duće Rogač IV, 21311 Duće, Hrvatska
• E-mail: danielatafra@gmail.com · Phone: +385 95 199 9013

Accommodation is provided as a private household accommodation service in accordance with the Croatian Hospitality Industry Act.

We offer Apartment 4+2 (up to 6 guests) and Apartment 2+2 (up to 4 guests). The number of guests may not exceed the capacity of the apartment stated in the booking. Photos and descriptions on the website are for information and aim to show the apartments as accurately as possible.

• You send a booking request using the form on the website. The request is free of charge and not binding for either party.
• After receiving the request we send you an automatic acknowledgement. This is not a booking confirmation.
• We check availability and send you a booking confirmation by e-mail with instructions for paying the deposit.
• The booking becomes binding, and the accommodation contract is concluded, once you pay the deposit within 5 days of the confirmation. If the deposit is not paid within that period, the request is considered withdrawn and the dates are released.

• Prices are in euros (EUR), per night, for the whole apartment, according to the price list valid at the time the request is sent. You see the total price before sending the request and it is also stated in the booking confirmation.
• The deposit is 30% of the total price and is payable within 5 days of the booking confirmation, as instructed in the e-mail.
• The balance is paid on arrival at the apartment.
• The amount of tourist tax and how it is collected under current regulations are stated in the booking confirmation.

• Check-in is after 1 pm and check-out by 10 am, unless agreed otherwise.
• In high season (16.6. – 15.9.) the minimum stay is 7 nights, with arrival and departure possible on: Saturday, Sunday.
• On arrival you must present a valid identity card or passport for all guests, for the legally required registration.
• Guests must use the apartment with due care, respect the house rules and the neighbours' peace, and are liable for any damage caused intentionally or through negligence.

• Cancellation by the guest: the deposit paid is non-refundable. Please notify us of the cancellation in writing (by e-mail).
• Early departure or late arrival does not entitle you to a refund for unused nights.
• We will try to accommodate a change of dates if availability allows, but you are not entitled to it.
• Cancellation by the provider: if for any reason we cannot provide the confirmed accommodation, we refund the full amount paid.

Under Article 16(l) of Directive 2011/83/EU and the Croatian Consumer Protection Act, the 14-day right of withdrawal from distance contracts does not apply to accommodation contracts for a specific date or period.

Neither party is liable for failure to fulfil obligations caused by force majeure (e.g. natural disasters, epidemics, decisions of public authorities) that could not be foreseen, avoided or remedied. In such a case we will agree on new dates or a refund of the amount paid.

• The website content (texts, photos, logo) is protected by copyright and may not be copied or used without our written permission.
• Information about beaches, restaurants and activities in the area is provided as a recommendation. We are not responsible for the content or services of external websites and third parties.
• We make every effort to keep prices and availability accurate, but reserve the right to correct obvious errors. In that case we will inform you of the correct price before confirming the booking.
• Sending false requests or using the website in a way that disrupts its operation is prohibited.

We process personal data in accordance with our Privacy policy, which forms an integral part of these terms.

You can send a written complaint to danielatafra@gmail.com or to Duće Rogač IV, 21311 Duće, Hrvatska. We will reply within 15 days of receipt, in accordance with the Croatian Consumer Protection Act.

We will try to resolve any dispute amicably. Consumers may also turn to an alternative consumer dispute resolution body. These terms are governed by Croatian law. If a dispute cannot be resolved amicably, the competent court in Split has jurisdiction, without prejudice to consumers' right to bring proceedings in their place of residence where the law allows.

We may change these terms from time to time. Your booking is governed by the terms valid at the time you sent the booking request.